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Method documents (PDF) — above; business edition: White Paper

Process Flow Visibility · Don Woodward

See every delay. Measure every step. Fix what matters.

Before you buy more people, technology, or services — do you know how effectively your existing resources are being converted into outcomes?

PFV shows where an investment would actually improve capacity, flow, throughput or exposure — and where it would not.

In most recurring processes the work is fast — it’s the waiting between steps that drives your cycle time. PFV makes that waiting visible, measurable, and fixable.

The elevator ask — two questions, fifteen seconds
How many tickets, changes, or requests are open right now? How many finish in a week? Divide the first by the second — that’s how long each one really takes. Does that cycle time work for your business?
Start here — two minutes
Where it fits · 22 applications

Applications

Twenty-two places this method has been used — from vulnerability remediation and disaster recovery to procurement, M&A integration and contact-centre operations — each with the question it answers and what the waiting costs. Includes how to measure whether an AI investment actually returned anything.

applications.html → Start here · what this site is for

What this site is for

Helping you see where the time goes in work you do over and over — and being straight about what this can’t tell you. Three things worth knowing before you start, six things this method won’t do, and a two-question test you can run in fifteen seconds without any software. Everything here is free; if you take the method and never speak to me, that’s a success.

Read it → Evidence · how the numbers were produced

The worked examples

Forty-two operational processes, modelled from industry data and taken up the same maturity ladder, with every day attributed to the mechanism that removed it. Modelled samples rather than audited case studies, and the page says so.

how-to-improve.html →
The tool

PFV — the process assessment

The fastest way in. Load one of 55 sample processes — security, business, personal — or type your own steps, or load them from a spreadsheet. Two minutes to an honest read on where a process spends its time. Every business process that used to have its own toolkit is here.

pfv.dewood.org →

Use at your own risk

Process Flow Visibility is a method and a set of estimating tools, not professional advice. Every figure it produces is derived from numbers you enter, most of which are estimates. It does not measure your process, audit your data, or know your business.

Nothing here is legal, financial, security, safety, medical or engineering advice. Do not use these outputs as the sole basis for any decision that carries operational, financial, regulatory or safety consequences. Validate anything that matters against your own records and your own professional judgement.

Provided “as is”, without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. To the fullest extent permitted by law, Don Woodward accepts no liability for any loss or damage — direct, indirect, incidental, consequential or otherwise — arising from the use of this site, these tools, or any figure they produce. You use them entirely at your own risk, and you agree to hold the author harmless for any outcome that follows.

The worked examples are modelled from industry data, not audited case studies. Named methods and standards are the property of their respective owners and are referenced for description only; no endorsement or affiliation is implied.